Terms and Conditions

Definitions and Terms

Seller – Andreea Veneciuc Fashion SRL, having unique fiscal registration code RO39643877 and registered office in Cornetu City, Bujorului Street, No. 22, Ilfov County

Buyer – can be any natural person over the age of 16 or a legal person or any legal entity that creates an Account on the Site and places an Order

Client – can be any natural person over the age of 16 or a legal person who has or obtains access to CONTENT, by any means of communication made available by Andreea Veneciuc Fashion SRL. (electronic, telephone, etc) or based on an existing usage agreement between Andreea Veneciuc Fashion SRL. and them, and who requires the creation and use of an Account.

User – any natural person over the age of 16 or a legal person registered on the Site, who, by completing the Account creation process, has given their consent regarding the site-specific clauses in the Terms and Conditions section.

Nickname – pseudonym by which a certain User/Client/Buyer can add Content on the Site. The Nickname is associated with the User's/Client's/Buyer's information on the Site under the name "Username".
Account – the section of the Site consisting of an email address and a password that allows the Buyer to submit the Order and which contains information about the Client/Buyer and the Buyer's history on the Site (Orders, fiscal invoices, Goods warranties, etc.). The User is responsible and will ensure that all information entered at Account creation is correct, complete and up to date.
Site – the online store hosted at the web address avbasic.ro and its subdomains.
Order – an electronic document that serves as a form of communication between the Seller and the Buyer through which the Buyer transmits to the Seller, via the Site, their intention to purchase Goods and Services from the Site.
Goods and Services – any product or service listed on the site, including the Goods mentioned in the Order, to be provided by the Seller to the Buyer as a result of the concluded Contract.
Campaign – the action of commercially exposing a finite number of Goods and/or Services with a limited and predefined stock, for a limited period of time established by the Seller.
Contract – represents the distance contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and the Buyer.
Content

• all information on the Site that can be visited, viewed or otherwise accessed through the use of electronic equipment;
• the content of any email sent to Buyers by the Seller through electronic means and/or any other available means of communication;
• any information communicated by any means by an employee/collaborator of the Seller to the Buyer, according to the contact information specified or not by them;
• information related to the Goods and/or prices practiced by the Seller in a given period;
• data related to the Seller, or other privileged data thereof.

My Cart – section of the Account that allows the Buyer/User to add Goods or Services they wish to purchase at the time of adding or at a later time; if the Goods or Services are not purchased at the time of adding by placing the Order, the Buyer/User will benefit from the service offered by the Seller to track Goods and Services by receiving Commercial Communications from them.

Commercial Communications – a periodic, exclusively electronic means of information, any type of message sent (such as: email/SMS/phone/webpush/etc.) containing general and thematic information, information regarding products similar or complementary to those you have purchased, information regarding offers or promotions, information regarding Goods and Services added to the "Account/My Cart" section.

Transaction – the collection or refund of an amount resulting from the sale of a Good and/or Service by Andreea Veneciuc Fashion SRL, to the Buyer, through the use of the card processor services agreed upon by the Seller, regardless of the delivery method.
Specifications – all specifications and/or descriptions of Goods and Services as stated in their description.

Contractual Documents

2.1. By registering an Order on the Site, the Buyer agrees to the form of communication (by phone or email) through which the Seller conducts its commercial operations.
2.2. The notification received by the Buyer after placing the Order serves as information only and does not represent acceptance of the Order. This notification is made electronically (email) or by phone.
2.3. For justified reasons, the Seller reserves the right to modify the quantity of Goods and/or Services in the Order. If the quantity of Goods and/or Services in the Order is modified, the Buyer will be notified at the email address or phone number provided to the Seller when placing the Order and the paid amount will be returned.
2.4. The Contract is considered concluded between the Seller and the Buyer at the moment the Buyer receives from the Seller, via email and/or SMS, the notification of Order shipment.

Online Sales Policy

3.1. Access for the purpose of placing an Order is permitted to any Client/Buyer.
For justified reasons, Andreea Veneciuc Fashion SRL reserves the right to restrict the Client's/Buyer's access for the purpose of placing an Order and/or to some of the accepted payment methods, if it considers that based on the conduct or activity of the Client/Buyer on the Site, their actions could in any way prejudice Andreea Veneciuc Fashion SRL. In any of these cases, the Client/Buyer may contact the Customer Relations Department of Andreea Veneciuc Fashion SRL, to be informed of the reasons that led to the application of the aforementioned measures.
3.2. Communication with the Seller can be achieved through direct interaction with them or through the addresses mentioned in the "contact" section of the Site. The Seller has the freedom to manage the information received without being required to provide justification for this.
3.3 In the case of an unusually high volume of traffic coming from an internet network, Andreea Veneciuc Fashion SRL. reserves the right to ask Clients/Buyers to manually enter captcha validation codes, in order to protect the information within the Site.
3.4. All prices for Goods and/or Services presented on the Site are expressed in lei (RON) and include VAT.
3.5. In the case of online payments, the Seller is not/cannot be held responsible for any additional costs borne by the Buyer, including but not limited to currency conversion fees applied by the issuing bank of their card, if the currency of issuance differs from RON. Responsibility for this action lies solely with the Buyer.
3.6 All information used to describe the Goods and/or Services available on the Site (static images / dynamic images / multimedia presentations / etc.) does not represent a contractual obligation on the part of the Seller, being used exclusively for presentation purposes.

Assignment and Subcontracting

The Seller may assign and/or subcontract a third party for Services related to fulfilling the Order, with notification to the Buyer, without requiring their consent. The Seller will always be responsible to the Buyer for all contractual obligations.

Intellectual and Industrial Property Rights

5.1. The Content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and/or multimedia content presented on the Site, are the exclusive property of Andreea Veneciuc Fashion SRL, which reserves all rights obtained in this regard directly or indirectly (through usage and/or publication licenses).
5.2. The Client/Buyer is not permitted to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter, use, link to, display, include any Content in any context other than the original one intended by Andreea Veneciuc Fashion SRL., include any Content outside the Site, remove the markings signifying the copyright of Andreea Veneciuc Fashion SRL. over the Content, as well as participate in the transfer, sale, distribution of materials made by reproducing, modifying or displaying the Content, except with the express written consent of Andreea Veneciuc Fashion SRL.
5.3. Any Content to which the Client/Buyer has and/or obtains access by any means is subject to this Document, if the Content is not accompanied by a specific and valid usage agreement concluded between Andreea Veneciuc Fashion SRL and them, and without any implicit or express warranty from Andreea Veneciuc Fashion SRL with reference to that Content.
5.4. The Client/Buyer may copy, transfer and/or use Content only for personal or non-commercial purposes, only if these do not conflict with the provisions of this Document.
5.5. If Andreea Veneciuc Fashion SRL. grants the Client/Buyer the right to use, in the form described in a separate usage agreement, a certain content to which the Client/Buyer has or obtains access as a result of this agreement, this right extends only to that or those contents defined in the agreement, only for the duration of the existence of this or these contents on the site or the period defined in the agreement, under the conditions defined, if they exist, and does not represent a contractual commitment on the part of Andreea Veneciuc Fashion SRL towards the respective Client/Buyer or any other third party who has/obtains access to this transferred content, by any means and who could be or is prejudiced in any way by this content, during or after the expiration of the usage agreement.
5.6. No Content transmitted to the Client or Buyer, by any means of communication (electronic, telephone, etc) or obtained by them through access, visiting and/or viewing constitutes a contractual obligation on the part of Andreea Veneciuc Fashion SRL and/or the employee/agent of Andreea Veneciuc Fashion SRL. who facilitated the Content transfer, if such exists, towards that respective content.
5.7. Any use of Content for purposes other than those expressly permitted by this Document or the usage agreement accompanying it, if such exists, is prohibited.

Order

6.1. The Client/Buyer can place Orders on the Site by adding the desired Goods and/or Services to the shopping cart, and then completing the Order by making payment through one of the expressly indicated methods. Once added to the shopping cart, a Good and/or Service is available for purchase to the extent that stock is available. Adding a Good/Service to the shopping cart, without completing the Order, does not result in the registration of an order, and consequently does not result in the automatic reservation of the Good/Service.
6.2. By completing the Order, the Buyer consents that all data provided by them, necessary for the purchase process, are correct, complete and true at the date of placing the Order.
6.3. By completing the Order, the Buyer consents that the Seller may contact them, by any available/agreed means of the Seller, in any situation where it is necessary to contact the Buyer.
6.4. The Seller may cancel the Order placed by the Buyer, following a prior notification addressed to the Buyer, without any further obligation of either party towards the other or without either party being able to claim damages from the other in the following cases:
6.4.1. non-acceptance by the issuing bank of the Buyer's card of the transaction, in the case of online payment;
6.4.2. invalidation of the transaction by the card processor agreed upon by Andreea Veneciuc Fashion SRL in the case of online payment;
6.4.3. the data provided by the Client/Buyer on the Site are incomplete and/or incorrect;
6.5. The Buyer has the right to withdraw from the Contract, respectively to return a Good or renounce a Service, within 14 calendar days, without invoking any reason and without bearing any costs other than delivery costs.
Thus, according to GEO no. 34/2014, the return period for a Good or renunciation of a Service expires within 14 days from:
– the day on which the Buyer takes physical possession of the last Good – in the case where the Buyer orders multiple products through a single order that will be delivered separately
– the day on which the Buyer takes physical possession of the last Good or the last piece – in the case of delivery of a product consisting of multiple lots or pieces

6.6. If the Client/Buyer requests withdrawal from the Contract within the legal withdrawal period, they must also return any gifts that accompanied the respective product. If the Order has been paid, the Seller will refund the amount within a maximum of 14 (fourteen) days from the date the Seller is informed by the Buyer of their decision to withdraw from the Contract.

The amount will be returned as follows:
6.6.1. for Orders paid by bank card -> by restitution to the account from which the payment was made;
6.6.2. for Orders paid by cash on delivery -> by bank transfer or in cash

6.7. The Seller may delay the refund of the amount until receipt of the sold Goods or until receipt of proof that they have been shipped, if the Seller has not offered to recover the Goods themselves (the most recent date will be taken).

6.8. If a Good and/or Service ordered by the Buyer cannot be delivered by the Seller, the latter will inform the Client/Buyer of this fact and will return to the Buyer's account the value of the Good and/or Service, within a maximum of 7 (seven) days from the date the Seller became aware of this fact or from the date the Buyer explicitly expressed their intention to terminate the Contract.

6.8.1 Information regarding product characteristics is available on the product pages of our Site. From a legal standpoint, the content of the Site does not represent a proposal for a purchase contract, but a presentation of our offers. Therefore, if you place an order through our Site, your order constitutes an offer to purchase a product listed on this Site. Your order is followed by our acceptance, as described below.

6.8.2 The order can only be placed through our Site. To do this, you will go through a simple process, at the end of which you will confirm the order by pressing the "complete order" button. The button will clearly indicate that placing the order implies your payment obligation. Before confirming the order, you are always informed of the total price to be paid and you will always have the opportunity to check and, if necessary, correct the order.

6.8.3 After placing an order, you will receive an email confirming the receipt and registration of your order ("Order Receipt / Confirmation"). This does not mean that this order has been accepted. As established above, your order constitutes a purchase offer made by you for a product listed on our Site. All orders are subject to acceptance by us. The contract between you and us will be formed only after our acceptance of your order. The contract will refer only to those products for which we have accepted the order placed by you, and we will send you an acceptance confirmation of the order by email informing you that the product has been shipped ("Shipment Confirmation"). If we cannot fulfill a contract due to insufficient product stock, technical error or non-conformities identified during the shipping process, we will inform you of this situation and will refund the amounts paid by you for these products, if applicable, in accordance with the refund provisions in the section regarding your statutory withdrawal rights set out in these Supply Conditions, within a maximum of 7 days from the date you communicated your decision to terminate the contract.

Confidentiality

7.1. Andreea Veneciuc Fashion SRL. will keep confidential the information of any nature that you provide. The disclosure of the information provided may only be made under the conditions mentioned in this Document.
7.2. No public statement, promotion, press release or any other form of disclosure to third parties will be made by the Buyer/Client regarding the Order/Contract without the prior written consent of the Seller.
7.3. By transmitting information or materials through this site, you give the Seller unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit and distribute these materials or information. You also agree that the Seller may freely use, in their own interest, the information, ideas, concepts, know-how or techniques that you have sent us through the Site. Andreea Veneciuc Fashion SRL will not be subject to obligations regarding the confidentiality of the information sent, unless the legislation in force provides other specifications in this regard.

Commercial Communications

8.1. The Buyer/User may modify at any time their option regarding the consent given to the Seller for Commercial Communications containing general and thematic information including information regarding offers or promotions, at any time, as follows:
8.2.1. by contacting the Seller

8.2.2. by accessing the subscription modification link displayed in the Commercial Communications received from the Seller

8.2.3. Opting out of receiving Commercial Communications does not imply withdrawal of the consent given for this Document

8.3. Following the purchase of a Good, the Seller will send the Buyer/User Commercial Communications regarding:

• suggestions for Goods or Services recommended to be used together with the purchased Good or Service

The Client/User may unsubscribe at any time from the Commercial Communications mentioned at point 8.3. above by accessing the subscription modification link displayed in the commercial messages received from the Seller or by contacting the Seller in this regard.

Invoicing – Payment

9.1. The prices of Goods and Services displayed on the avbasic.ro site
9.2. The price, payment method and payment term are specified in each Order. The Seller will issue to the Buyer an invoice for the Goods and Services delivered, the Buyer's obligation being to provide all information necessary for issuing the invoice in accordance with the legislation in force.
9.3. The Seller will send the Buyer the invoice related to the Order containing Goods and/or Services sold by Andreea Veneciuc Fashion SRL as well as for any other payments related to the Order, exclusively in electronic format, by adding the invoice to the Buyer's Account or by email, to the email address mentioned by the Buyer in their Account.
9.4. For correct communication of the invoice related to the Order, the Buyer has the obligation to update their Account data whenever necessary and to access the information and documents related to each Order existing in the Account.
9.5. Through this method of communication, the Buyer, by accessing their Account, will maintain a record of the invoices issued by Andreea Veneciuc Fashion SRL, being able to save and archive them in turn at any time and in any manner they wish.
9.6. By submitting the Order, the Buyer expresses their consent to receive invoices in electronic format by their addition by Andreea Veneciuc Fashion SRL. to their Account or via email, to the email address mentioned in their Account.
9.7. If this information is unavailable for more than 48 (forty-eight) hours in the Account, please notify us of this at the email address: contact@avbasic.ro

9.8. For Transaction security reasons, the Client/User/Buyer is advised not to remain logged in on the Site and not to set the automatic login option on mobile devices. Disclosure of the account access password is not permitted and it is recommended to use a password with strong security characteristics (e.g.: containing at least eight characters, including uppercase letters, lowercase letters, numbers and special characters).

Delivery of Goods

10.1. The Seller undertakes to deliver the Goods via door-to-door courier service to the Buyer.
10.2. The Seller will ensure proper packaging of the Goods and will ensure the transmission of accompanying documents.
10.3. The Seller will carry out the delivery of Goods and Services only within the territory of Romania.

Transfer of Ownership of Goods

Ownership of the Goods will be transferred upon delivery, after payment by the Buyer at the location indicated in the Order (understanding by delivery – the signing of receipt of the transport document provided by the courier or the signing of receipt on the fiscal invoice in the case of deliveries made by the Seller's personnel).

Liability

11.1. The Seller cannot be held responsible for damages of any kind that the Buyer or any third party may suffer as a result of the Seller fulfilling any of their obligations under the Order and for damages resulting from the use of Goods and Services after delivery and in particular for their loss.
11.2. By creating and using the Account, the Client/User/Buyer assumes responsibility for maintaining the confidentiality of Account data (username and password) and for managing Account access, and, to the extent permitted by applicable legislation, is responsible for the activity carried out through their Account.
11.3. By creating the Account and/or using the Content and/or placing Orders, the Client/User/Buyer expressly and unequivocally accepts the Terms and Conditions of the Site in the last updated version communicated within the Site, existing at the date of Account creation and/or use of the content and/or at the date of placing the Order.
11.4. After Account creation, the use of Content is equivalent to acceptance of changes made to the Terms and Conditions of the Site and/or of updated versions of the Terms and Conditions of the Site.
11.5. The Terms and Conditions of the Site may be modified at any time by Andreea Veneciuc Fashion SRL, being enforceable against Clients/Users/Buyers from the date of posting on the Site. Acceptance of the Terms and Conditions of the Site is confirmed by submitting the Order.

Processing of Personal Data

Please read the Privacy Policy regarding the processing of personal data.

Use of Cookies

Please read the Cookies Policy.

Force Majeure

12.1. Neither party will be held responsible for the non-fulfillment of their contractual obligations, if such non-fulfillment on time and/or in an appropriate manner, total or partial, is due to a force majeure event. Force majeure is the unforeseeable event, outside the control of the parties, which cannot be avoided.
12.2. If within 15 (fifteen) days from the date of its occurrence, the respective event does not cease, each party will have the right to notify the other party of the full termination of the Contract by operation of law, without either of them being able to claim damages from the other.

Applicable Law – Jurisdiction

This Contract is subject to Romanian law. Any disputes arising between Andreea Veneciuc Fashion SRL and Clients/Buyers will be resolved amicably or, if this is not possible, the disputes will be settled by the competent Romanian courts in Bucharest Municipality.